WEBSITE QUESTIONNAIRE

Name *

Email Address *

Will the website be a completely new site or will it be a redesign of an existing site? (In case of website revamp, elaborate in a descriptive manner the changes that you would like to be implemented)

Your business overview, products & services?

What is your USP (Unique Sales Proposition or what makes you special)?

Understanding Your Customers

Please describe your target customers or the audience you intend to reach via your website(For example: are they primarily other businesses, special interest groups, consumers, their interests, age, sex, social status, wealth bracket)?

How do they buy or acquire knowledge about your products or services at the moment?

Does your target audience have any visual impairment or disability which we should be aware of?

Understanding Your Competitors

Please list some of your direct competitors’ websites or other sites which you think we should be aware of and why

How do you plan to outflank the competition? Any unique ideas that you have to incorporate on your website.

Understanding Your Website Requirements

Do you have premises you trade from or is this a purely online business?

Do you have a logo, please provide source files?

Choose FileNo file chosenDelete uploaded file

Do you already have a domain name? If so, please state

Do you have images that you would like to be used on your website? (If so, please provide in high resolution size)

Choose FileNo file chosenDelete uploaded file

Do you have content for your website? (If so, please provide in editable word document)

Choose FileNo file chosenDelete uploaded file

What is the purpose of your website?

Promote a new product or service? *YesNo

Increase membership/loyalty/support? *YesNo

Sell products online *YesNo

Increase footfall to your premises? *YesNo

Show a portfolio of work/products? *YesNo

Increase visitor numbers? *YesNo

Collect information electronically (eg online surveys)? *YesNo

Increase business by introducing online sales? *YesNo

Any further information?

Understanding Your Website Functionality

Do you want to be able to update some or all of the pages within the site yourself (a CMS or Content Managed System)?

Will there be any online forms for visitors to complete on your website?

Do you require any online booking or reservation system?

Does the site need to link with an existing back office system, eg database or EPOS? If yes, please state

Will users need to search sections of the site?

Will any areas of the site need to be password protected?

Will all or part of the site be in any language other than English? If so, please state

Navigation

Please list the different pages or menu categories that are likely to be required within the site. As a matter of good practice we will usually include a site map, privacy statement, your conditions or terms of use along with a statistics package like Google Analytics or similar. Menu Tabs(example: Home | About | Services | Contact Us)

Would there be a blog integrated to your website?YesNo

Identities you like or dislike? (Share 3 references at least)

Do’s and Don’ts

Online Selling (Leave Blank if not applicable)

How many products/categories and products within each category do you want to sell?

Will your clients buy your products/services online using a credit or debit card or contact you by phone?

If you are selling online, do you already have a merchant account or will you be using PayPal?

Do you have a ‘real world’ shop or shops and if yes how many?

Do you use stock control software, if so which?

Is there a need to link into your accounts software, if so which package?

Do you have any special issues concerning foreign currencies, sales tax, shipping etc.? If so please state

Animations & Video Clips(Leave Blank if not applicable)

Please describe what you require and, if appropriate, the addresses of other sites which use similar techniques.

Social Media Integration (Leave Blank if not applicable)

Please specify social media platforms to be linked to your website

Provide links to existing social media profiles (If any)

Web Portal (Leave Blank if not applicable)

What would be the purpose & features of your web portal? (Social, Professional, jobs & dating)

What will be your user type?

What will your visitors be able to see & do through the user interface?

Do you have a structure in mind for your web portal? (Any references that you would like to share)

Will there be any third party integration or specific back end development that we should know of?

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