Privacy Policy

Privacy Policy for Ennova Studio​

Last Updated: February 20, 2024

Ennova Studio LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data when you interact with our website, services, SMS communications, and marketing systems.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

A. Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Business name

  • Service inquiries or project details

  • Any information submitted through contact forms, appointment forms, lead forms, or SMS opt-in forms

B. Communication Information

  • SMS opt-in status and consent records

  • Message history (SMS, email, calls)

  • Customer service communications

C. Technical & Usage Information

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on website

  • Referral source

  • Cookies and tracking data

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide website design, marketing, branding, and digital services

  • To respond to inquiries and provide customer support

  • To send service updates, transactional messages, and marketing communications (if opted in)

  • To send SMS notifications and follow-ups (only if consent is provided)

  • To improve website performance and user experience

  • To comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

3. SMS Opt-In & Communication Policy

SMS Consent

By submitting your phone number through our website forms, Facebook Lead Ads, or other opt-in methods, you expressly consent to receive:

  • Marketing text messages

  • Service-related notifications

  • Appointment reminders

  • Follow-ups and promotional offers

Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

Message and data rates may apply depending on your carrier.

SMS Data Protection

SMS opt-in data and consent records are securely stored.
Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

4. Cookie & Tracking Practices

Our website uses cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Track marketing campaign performance

  • Enable retargeting and advertising campaigns

Cookies may collect anonymous data such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

You may disable cookies through your browser settings; however, some website features may not function properly.

We may use tools such as:

  • Google Analytics

  • Meta Pixel (Facebook)

  • CRM tracking systems

These tools collect anonymized behavioral data and operate under their respective privacy policies.

5. Data Sharing & Third Parties

We may share information only with:

  • Trusted service providers (CRM platforms, hosting providers, SMS platforms, payment processors)

  • Legal authorities if required by law

All service providers are contractually obligated to maintain confidentiality and safeguard your data.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security & Handling

We implement appropriate administrative, technical, and physical safeguards, including:

  • SSL encryption

  • Secure cloud hosting

  • Restricted access controls

  • Password-protected systems

  • Regular monitoring of systems

While we use commercially reasonable measures to protect your information, no system can guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Opt out of SMS communications at any time

To exercise your rights, contact:
📧 sales@ennovastudio.com

We will respond within a reasonable timeframe as required by applicable law.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our services after updates constitutes acceptance of the revised policy.