Privacy Policy

Privacy Policy for Ennova Studio​

Last Updated: [20th Feb 2024]

Ennova Studio (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, SMS campaigns, and communication tools like Zoom Phone. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

    • Contact Information: Name, email address, phone number, and other details provided via forms (e.g., the “Contact Us” page).

    • Communication Data: Records of interactions via SMS, email, or other channels.

    • Technical Data: IP address, browser type, device information, and usage data when visiting our website.

2. How We Use Your Information

Your information is used to:

    • Provide requested services and support.

    • Communicate with you about updates, inquiries, or transactions.

    • Improve our services and user experience.

    • Comply with legal obligations.

3. Data Sharing and Third Parties

We Do Not Sell Your Data
Ennova Studio does not sell, rent, or trade your personal information to third parties for marketing, promotional, or any other purposes.

Mobile Information Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information only to:

    • Service providers who assist in operations (e.g., SMS platforms, cloud hosting), under strict confidentiality agreements.

    • Legal authorities if required by law or to protect our rights.

4. Ennova Studio SMS Campaign

Pending
Our employees may use SMS campaigns to communicate with external stakeholders, including customers, contractors, suppliers, students, and personal contacts. Key terms include:

    • Opt-Out: Reply STOP to unsubscribe from messages at any time.

    • Help: Reply HELP for assistance.

    • Data Charges: Standard messaging and data rates may apply.

5. Zoom Phone and Contact Forms

Under the “Contact Us” page, users may submit a form requesting a phone number. By providing your number, you acknowledge:

    • Messaging and data charges from your carrier may apply.

    • You may opt out of future messages by replying STOP.

    • Reply HELP for support or more information.

    • Refer to this Privacy Policy for details on data handling.

6. Data Security

We implement industry-standard measures to protect your information, including encryption, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

    • Request access to, correction, or deletion of your data.

    • Opt out of marketing communications.

    • Withdraw consent for SMS campaigns (via STOP).

To exercise these rights, contact us at sales@ennovastudio.com.

8. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.